Open Bank Spring Mountain 지점에서 Universal Banker 를 모집합니다
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06.10 13:02
Job Title: Universal Banker I
Department: Spring Mountain Office
We are looking for Universal Banker I to join our Spring Mountain Office branch team. The Universal Banker I will be responsible for conducting client and bank transactions with accuracy, speed, efficiency, and professionalism standards. Responsible for consistently providing excellent client service and to cross-sell bank products and services and to generate referrals as appropriate. Employees in this position may be progressively cross-trained in new account processes as deemed appropriate and in conjunction with the sales and service needs of the branch.
Key Responsibilities:
- Provides exceptional service in handling clients in-person or on the telephone.
- Performs teller or new accounts or client service functions when needed.
- Processes deposits, withdrawals, check cash and other transactions.
- Assist with posting transactions over authority limits or exceptionally complex transactions.
- Responsible for loss prevention in the processing all transactions and duties.
- Issues cashier’s checks and other negotiable items.
- Assist with opening new accounts and gathering customer information.
- Keep informed and compliant of policies, practices, regulations, and laws applicable to the job function.
- Input client information to the bank system for various transactions.
- Maintains a cash drawer and audits the cash drawer according to policy and schedule.
Requirements/Qualifications:
- Minimum one year of experience in bank operations preferred, but not required.
- Cash handling experience in a bank or retail setting preferred.
- Ability to follow precise directions and learn banking equipment and software quickly.
- Present a professional image in dealing with clients, interdepartmental, and external representatives.
- Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
- Ability to respond effectively to the most sensitive inquiries or client complaints.
- Bilingual in English and Korean is preferred.
Employee Benefits & Perks
- Medical, Dental, & Vision: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
- Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.
- Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
- 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
- Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
- Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
- Company Paid Lunch: Open Bank provides company paid lunch twice a week.
To view current job openings, please visit Open Bank Careers Page: https://myopenbank.com/about/#
